Scope

This Privacy Policy explains how Lambert & Lanoue LLC (“Lambert & Lanoue,” “we,” “us,” or “our”) handles information associated with this public website. It does not replace engagement letters, professional obligations, or privacy notices that may apply to client services. The separate secure client portal is operated by a third party and may have its own privacy terms.

Information We Collect

The public website may collect information that you voluntarily provide through the contact form, including your name, email address, telephone number, preferred office, and message. We may also receive information when you call, visit, or otherwise contact an office. Contact-form submissions may be emailed to our staff and retained in the website administration area so we can respond to your inquiry. Please do not submit confidential tax, financial, or identity information through the contact form or other unsecured channels.

When you visit the website, our hosting, security, accessibility, content-delivery, font, and similar service providers may automatically process limited technical information such as IP address, browser and device type, operating system, referring page, pages viewed, timestamps, and diagnostic or security events.

How We Use Information

We may use information to operate, maintain, secure, and improve the website; respond to requests; direct you to the appropriate office or professional; prevent misuse; comply with legal and professional obligations; and protect our rights and the rights of others.

Cookies and Similar Technologies

The website and its service providers may use cookies or similar technologies that are necessary for security, accessibility, preferences, administration, and basic site operation. Your browser may allow you to block or delete cookies, although some features may not function properly afterward.

How We Share Information

We do not sell or rent personal information collected through this website for monetary consideration. We may disclose information to service providers that support website hosting, security, accessibility, maintenance, and related operations; when you direct us to do so; when required by law or professional obligations; or when reasonably necessary to protect safety, rights, and property.

Third-Party Websites and Services

The website includes links to government agencies, professional resources, mapping services, and a secure client portal. When you follow a third-party link, that organization’s privacy policy and terms apply. We do not control third-party data practices.

Data Security and Retention

We use reasonable administrative, technical, and physical safeguards appropriate to the information involved. No website or transmission method can be guaranteed completely secure. We retain website-related information only as long as reasonably necessary for the purposes described above, legal or professional requirements, security, and dispute resolution.

Your Choices and Privacy Rights

Depending on applicable law, you may have rights regarding personal information, including access, correction, deletion, or appeal of a request. To make a request, contact the office nearest you using the information on our Contact Us page. We may need to verify your identity and may retain information when permitted or required by law or professional standards.

Children’s Privacy

This website is intended for a general business audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the public website.

Changes to This Policy

We may update this policy as our practices, services, or legal obligations change. The revised policy is effective when posted with a new effective date.

Contact Us

Questions or privacy requests may be directed to the Lambert & Lanoue office nearest you. Visit our Contact Us page for current office addresses and telephone numbers.